Two trusted fiber providers. One stronger future.
Clearwave Fiber and Point Broadband are coming together to serve you even better.
Clearwave Fiber and Point Broadband are coming together to create a stronger fiber internet company. This means you’ll continue to enjoy the fast, reliable service and support you trust today, now backed by greater investment and long-term strength.
Nothing about your service is changing today. You’ll keep the same internet, the same pricing, and the same support experience. We remain committed to delivering a high-quality fiber experience while continuing to expand and enhance our network for the future.
Have questions? We’ve got answers. Visit our FAQs below to learn more about what this means for you.
Read our press release here.
Customer FAQs
Why are Clearwave Fiber and Point Broadband coming together?
Clearwave Fiber and Point Broadband are coming together to create a stronger Fiber Internet company. By combining our strengths, we can invest more in our network, expand into more communities, and continue improving the experience for our customers — while building on the service you trust today.
Will my service change?
No — your service will stay the same. You’ll continue to enjoy the same fast, reliable fiber internet, with the same pricing, support, and customer experience you have today.
As we move forward, we’ll continue investing in our network to make that experience even better over time.
Do I need to do anything?
No action is needed. Everything continues as it is today, and we’ll guide you through any future updates if anything changes.
Will anything change with my billing or account?
Not today. You’ll continue using the same billing and account processes. If anything evolves over time, we’ll communicate clearly and make the transition seamless.
Who do I contact for support?
You can continue to contact us the same way you always have. The same teams are here to support you, and that doesn’t change.
Are you changing your name or brand?
Right now, both Clearwave Fiber and Point Broadband continue as they are today. As we move forward, we’ll share updates, but there are no changes to the brand you know at this time.
Will you still be part of my local community?
Yes. Our commitment to the communities we serve remains the same. You’ll continue working with the same local teams and people you know today.
What does this mean for customers in the future?
Over time, this allows us to invest more in our network, expand faster into new communities, and continue improving the overall customer experience — while staying focused on delivering reliable, high-quality fiber internet.